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Crisis Communications – Media – Issues Management
About us
We are Australian-based strategic communications advisers, located in Melbourne and working nationally. We specialise in crisis communications, issues management and media relations.
For almost a decade, our focus has been on the aged care, disability and health sectors. Our clients include leading Australian for-profit, not-for-profit, faith-based and government organisations.
What we do
We manage your good reputation
Whether you want to be in the spotlight or not, Ingrid Svendsen & Associates can help.
We help insure your corporate and personal reputation.
We can assist you in preparing for a crisis, or in responding to one, if the worst happens.
Some of our best work is invisible
We can manage an issue so that it never makes the media or arouses stakeholder concern.
We can support you to identify potential issues early, so that they never escalate.
We can help you with systems and resources so you can respond quickly and professionally, not get caught flat-footed.
We can train you to deal confidently with high-pressure media engagement.
But it’s not all bad news
We can also help with your launch, event or positive PR opportunity.
Our principal, Ingrid Svendsen, is a Walkley Award winner, with decades of media experience at major organisations including The Age. We know what media want and need. We can help make your announcement news.
About Ingrid
During a 20-year career in the media, Ingrid Svendsen received the industry’s top accolade, a Walkley Award as well as a Walkley commendation.
Additionally, Ingrid has managed government communications teams and worked in corporate roles as a national practice manager.
In her spare time, she is a non-executive director and co-founder of East Timor Hearts Fund, Australia’s only medical NGO providing heart health support to the people of Timor-Leste.
Ingrid’s clients rely on her for rapid, honest and wise advice and support as they face what are sometimes the most testing challenges of their careers.